A guide for frequently asked questions
On this page are some frequently asked questions about our website and our services. Hopefully they help guide your inquiry. If there is a question that’s not answered here, try using the search bar at the top of the page, or contact us via the Consultation Form »
1. Are your free consultations really free?
Actually, yes, they are. But our free consultation are different from our paid consultations. We’ve prepared a guide to help you understand the difference. Free vs. Paid Consultations »
2. How do your fees work?
We try to be as transparent and fair as possible. Read about our Fee Policy »
3. Is it true that you price match?
Yes, it is. Read our Price Match Policy »
4. Do you offer refunds?
Generally, no. But there are three cases in which we will. Refund Policy »
5. Can I use the information on this site for my own projects, or my own website, or my own legal purposes?
It depends. Read our Terms of Service Page »
If you don’t want to read the terms of service page, you can read about the two most important things we care about – Two Things »
6. What do you do with the information that I submit on your website?
Good question. We protect it at all possible costs, using the best available technology, and we don’t share it with anybody. But the internet can never be fully secure. We are concerned enough about this question to have a Privacy Policy »
